Frequently asked questions

What are the advantages offered by Malsch care beds and clinical/hospital beds?

With our products, we aim to relieve care staff as far as possible and to guarantee maximum comfort for patients. The high level of flexibility as regards product adaptation allows us to provide solutions to almost all requirements.

We have recognised the signs of the times, and thus do not sell ready-made beds, but products adapted specifically to our customers' needs. In terms of price, these individual solutions often prove cheaper than standardised products offered by the competition. And, with our numerous extension options, we also offer additional flexibility.

Last update on 20. January 2016 by Florian Schmelz.

Are all safety standards complied with?

Our products bear the CE mark and thus comply with the German and European safety guidelines applicable to the product type.
Our products are manufactured in accordance with the DIN EN ISO 9001:2008 and 14001:2009 standards.

Norm Kommentar
Medical product in accordance with 93/42/EEC (Medical Devices Directive) MDD  CE mark
Medical Devices Act (MPG) Medical Devices Act
EN 1441 Risk analysis
DIN EN 12182 Technical aids for disabled persons
In accordance with DIN EN 1970:2008 Adjustable beds for disabled persons
In accordance with DIN EN 60601-1:2006 Medical electrical equipment
In accordance with DIN EN 60601-2-52:2010 Medical electrical equipment and accessories
In accordance with EN 12530 / EN 12531 Medical castors
DIN EN 980 Graphic symbols for the labelling of medical products
DIN EN 1041 Symbols and information accompanying a medical product
DIN 33402 Individual body mass
DIN 68861-1 Furniture surfaces
DIN EN 60601-1-2 EMC electromagnetic compatibility
BfArM-Empfehlung: vom 07-2008 Federal Institute for Drugs and Medical Devices

 

Last update on 20. January 2016 by Florian Schmelz.

What distinguishes the care beds in the Impulse and Ayleen series?

Essentially, the care beds in the two series differ in terms of the mechanics of the lift mechanism and the resulting divergent adjustment options and load limits. While care beds in the Ayleen series are equipped with a double-claw lift system which does not support the bed's vertical adjustment, e.g. for Trendelenburg positioning, care beds in the Impulse series feature a four-claw lift system which facilitates all adjustment options.

Another difference lies in the number of hoist motors. Care beds in the Impulse series are equipped with two variable displacement motors. As a result, their load limits are higher than the beds in the Ayleen series and they operate more powerfully when it comes to bed adjustment.

Last update on 20. January 2016 by Florian Schmelz.

How are the prices of the various bed types structured?

The high level of individuality of our care beds and clinical/hospital beds means that we do not use bed price lists. Instead, we are happy to draw up a quotation tailored to your needs.
Please use our inquiry form for this purpose.

Last update on 20. January 2016 by Florian Schmelz.

Do you offer maintenance contracts for your care beds and clinical/hospital beds?

We offer maintenance contracts ranging from technical maintenance to full service tailored individually to your needs. Please don't hesitate to contact us by telephone or via our contact form in the event of any queries. Click here for further information.

Last update on 20. January 2016 by Florian Schmelz.

What's the procedure in the event of a guarantee claim?

If you wish to register a guarantee claim, please use the corresponding form on the web page Service order.

Last update on 20. January 2016 by Florian Schmelz.